Southlake & Justin · Serving the DFW Metroplex

Woman-owned, family-run, and particular about the details.

Family-run out of two offices, with crews who stay because the work is worth staying for.

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The Story

Started in 2024, run by the people whose name is on the truck

Kelsey and PJ started Open Hands in Southlake in 2024 after years of hearing the same complaint about cleaning services: a different pair of people every visit, and nobody who knew the house. The first crew was hired that August. The first commercial contract came in April 2025, BBB accreditation in November, and the Justin office opened in March 2026.

The name comes from how Kelsey and PJ wanted to run it: open-handed with their crews and their customers. In practice that means the crew is paid like the job matters, the quote is the whole price, and if a clean is not right we come back and finish it.

Homes & Offices Served
0 +
Founded in DFW
2024
Liability coverage
$ 0 M
Background-checked Crews
100 %

How we run it

The parts of this that never move

Five things we hold to on every job, residential or commercial. They are the reason the reviews read the way they do.

Same crew every visit

Your house stays with one crew, so nobody has to relearn it.

Estimates in person

We come look before we quote. No square-footage guessing over the phone.

Not right? We come back

Tell us and we return and finish it. No invoice for the second visit.

Paid above the local standard

Lower turnover, better cleans, fewer new faces at your door.

Background-checked first

Everyone on every crew, before they set foot in a client's home.

The owners

Kelsey & PJ

Open Hands Cleaning Services owners PJ and Kelsey

Kelsey

Runs the cleans

Kelsey sets the standard for what a finished room looks like, trains every new crew member on it, and handles the walkthroughs. If a checklist changed this year, she changed it.

PJ

Runs the admin side

Kelsey does the in-person estimates, so the person who prices the job is the one who has seen it. PJ runs the admin side and keeps the trucks and supplies where they need to be. They own and run the company together.

Together

Still on the jobs

Both of them still work jobs, which is the only reason any of the above stays true as the crews grow.

Crews & Trucks

Who shows up, and what they show up in

Liability Coverage

$6M

Carried on every job, residential and commercial

$6M liability coverage on every job. Certificate available before the first visit.

Background-checked crews

Certified & insured

Same crew, every visit

Not right? We come back

Custom quote, no packages

Crews paid above standard

Service Areas

Join a crew that gets paid like the work matters.

We hire for the long run, not for a season. If you clean well and show up, there is a route here with your name on it.

Apply to join the crew

Paid above the local standard, because the person in someone's home should be paid like it matters.

A steady schedule with the same team, working out of our Southlake and Justin offices, so you learn the houses instead of starting over every day.

Truck, supplies and grey uniform provided. You bring yourself.

Background check and a driver's license required, for everyone on every crew.